Remote Server Application is an application program interface that supports remote access for users with dial-up connections. The remote server application can provide an environment that is closer to an actual production server environment. It also allows you to develop an application on any platform and test it on another. With the remote application server support, you are provided with a debug environment environment that allows you to debug and then publish the changes on your web applications.

At Software Services UK, we also offer proper installation service of Remote Server Application. Our professionals will help you to maintain your servers. Along with this, we also offer hassle free support for RHEL and FC based servers. We take care of various tasks associated with server such as regular updates, latest security patches, package installation, backup and restoration.

Supporting OS

• Red Hat Enterprise Linux 3
• Red Hat Enterprise Linux 4
• Fedora Core 1
• Fedora Core 2
• Fedora Core 3
• Fedora Core 4

Supported Control Panels

• CPanel
• Ensim
• Plesk
• Webmin & Usermin

Server Services Monitoring

• PING
• DNS
• HTTP Daemon
• MySQL Daemon
• PostgreSQL Demon
• FTP Demon
• SSH Demon
• POP3
• SMTP
• Control Panel

At Software Services UK, we offer following support packages:

Monthly Service Support: We have team of experienced professionals to support you and assist you with your server. In case you need anything to make your servers run smoother, we guarantee to provide you the best cost-competitive services. We provide 24x7 trouble ticketing system to serve you better.

Our monthly service support package comes with 15 hours of dedicated time per month for our experts to manage your server and assist you with any issues you may be having. Following are some of the most vital services that come with our Monthly support package:

• 3rd Party Software Installation
• Log Monitoring for unusual activity
• Manipulation of Firewall Rules based on Log activity
• Security Updates as released by OS and/or Control Panel

However, if in any month, the  more that 15 hours are required prior written approval will be required from the client. Unless a pre-authorized "not to exceed" time period has been established all additional hours will be charged at the discounted rate.

Fixed hours support: As the name suggests, in this case you can buy fixed hours support limited to certain time periods. This package includes Kernel upgrades, script installations, software/package installation/up gradation. In this package, we will maintain hourly logs of each task performed. Our fixed hours support package is available for various periods. These include:

• 50 hours - 6 weeks
• 150 hours - 3 months
• 300 hours - 6 months
• 500 hours - 1 year

Per Task Support: In this package administration services are performed on a per-task basis. Here, most Level I-III tasks, as well as complex administration tasks like Kernel Upgrades, Software Upgrades, Script Installations and more are handled within 2-4 hours. In this package, ‘we will assess and offer you cost approximation as per your requirement and support level.

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